Introduction
We respect your privacy and aim to be transparent about what we collect, why we collect it, and how long we keep it. This policy applies to visitors, readers, and anyone who contacts us through the channels described on this website.
Nothing in this policy is intended to override mandatory protections in your country of residence. Where local law grants you stronger rights, those rights apply.
Scope
This policy covers processing carried out by Slozarinex in connection with the public website, email correspondence initiated through published addresses, and optional mailing lists or downloads you explicitly request. It does not govern third-party platforms unless we link to them and clearly identify our role there.
What this site is not
The website shares general lifestyle content about flexible eating. It does not offer clinical services, and any forms you submit are for ordinary business communication rather than emergency use.
Data controller
The controller responsible for processing is Slozarinex, 8882 170 St NW, Edmonton, AB T5T 4J2, Canada. For privacy-specific correspondence, email assist@slozarinex.world or call +1 780-444-5200. Please include enough context for us to verify your identity when you exercise rights that require it.
Categories of personal data
Depending on how you interact with us, we may process:
- Identity and contact data: name, email address, and similar details you type into forms.
- Communication content: the body of messages, attachments you choose to send, and subject lines that help us route your request.
- Preference data: cookie choices stored locally in your browser, newsletter topic selections, or language preferences when you provide them.
- Technical metadata: IP address, browser type, device category, referring URL, and approximate region, when our hosting or security tools log standard web traffic.
- Usage analytics: aggregated page views or navigation paths if you consent to analytics cookies.
We avoid collecting sensitive categories of data through this site. If you voluntarily include such information in a message, we will treat it in line with this policy and only use it to respond to your inquiry unless a separate lawful basis applies.
Purposes and lawful bases
We process personal data for the following purposes, relying on the stated lawful bases under the GDPR where applicable:
- Responding to inquiries (contract steps or legitimate interests): to read, assign, and answer messages you send.
- Operating and securing the website (legitimate interests and legal obligations): to detect abuse, maintain uptime, and produce aggregated statistics for infrastructure planning.
- Cookie and marketing preferences (consent): to remember your choices and, where opted in, to send measured updates about worksheets or seasonal materials.
- Compliance (legal obligation): to retain certain records when tax, consumer, or regulatory rules require it.
Where consent is the basis, you may withdraw it at any time without affecting processing that occurred beforehand. Withdrawing consent may mean some site features become unavailable.
Retention
Contact form messages and related email threads are generally retained for up to twenty-four months unless a longer period is justified by an open dispute, legal hold, or statutory requirement. Server logs may roll over more frequently depending on hosting configuration. Cookie-based identifiers follow the lifetimes described in the Cookies Policy. When retention ends, we delete or irreversibly anonymise data where feasible.
International transfers
Our operations are based in Canada. If we engage suppliers who process data in other countries, we ensure appropriate safeguards such as adequacy decisions, standard contractual clauses, or supplementary technical measures, and we document the relationship in our internal records.
Security measures
We apply layered controls that may include transport encryption (HTTPS), access restrictions on a need-to-know basis, vendor due diligence, and periodic review of accounts with administrative privileges. No online system is perfectly secure; we design measures to match the sensitivity of the data involved and evolve them as threats change.
Processors and recipients
We may share limited data with trusted processors who host the site, transmit email, or provide analytics when you consent. Those processors must process data only on our instructions and under written terms. We do not sell personal data and we do not share it for cross-context behavioural advertising beyond what you explicitly authorise.
Your rights
Subject to applicable law, you may have the right to:
- access a copy of your personal data;
- rectify inaccurate information;
- erase data where conditions are met;
- restrict certain processing;
- object to processing based on legitimate interests;
- receive structured, machine-readable data you provided where processing is automated and based on consent or contract;
- lodge a complaint with a supervisory authority.
We will respond within statutory timelines—typically within one month for GDPR requests, with an extension where complexity requires it and we notify you. We may need to verify your identity before fulfilling requests that could expose another person’s information.
Canada and PIPEDA
Slozarinex is a Canadian organisation. The Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws set expectations for how we collect, use, and disclose personal information in the course of commercial activity. We aim to identify purposes up front, obtain meaningful consent where required, limit collection and use to what a reasonable person would consider appropriate, keep information accurate, safeguard it, and be open about our practices—consistent with the principles summarised on the Office of the Privacy Commissioner of Canada (OPC) website.
If you are in Canada and have a concern we cannot resolve, you may contact the OPC about PIPEDA matters: Office of the Privacy Commissioner of Canada. Provincial privacy commissioners may apply where local law has been declared substantially similar to PIPEDA.
Children
This website is directed at adults. We do not knowingly solicit data from children without appropriate parental authority. If you believe we have received information from a minor in error, contact us and we will take prompt steps to delete it where the law allows.
Changes and questions
We may update this policy to reflect new features, partners, or legal guidance. The hero section at the top of this page shows the current calendar date when you load it in your browser; substantive edits may also be announced through an on-site notice. For questions, use the contact details listed under Data controller.